0203 405 3054
enquiries@bluepostdigital.com

Bluepostdigital Twitter Bluepost Digital LinkedInBluepost Digital blog Bluepost Digital RSS feed

Archive for the ‘Social’ Category

Search and Social Integration: from an SEO’s Point of View

Wednesday, December 7th, 2011

Ask any SEO professional and they’ll agree that the integration of search and social is vital to the future of successful SEO. It’s still early days in some senses, but it will come as no surprise when search engines start adding social signals directly into the algorithm for ranking factors.

At Bluepost Digital, one of our main SEO tactics is to create excellent content. Whether the content is for on-site or for link building purposes, we only publish articles and blog posts that we ourselves would enjoy reading. However, as I’m sure any link builder will agree, it can sometimes be frustrating to know that where you publish the content may not necessarily have a wide audience. Often times the goal is to make sure the search engine sees the link, and then gives it some link juice accordingly.

Such is the plight of the link builder who appreciates quality editorial. But in my opinion this is where social media can lend a helping hand. Social outlets allow both the writer and the publisher to post, tweet and share an article, reaching a far larger audience than ever before. Social media has made it simple to maximise content shareability across different platforms to diverse audiences.

It’s easy to post an article somewhere on the internet, but publishing it alone doesn’t necessarily guarantee the search engines will see that article and thus follow your links. This is where social media comes to the rescue again. Because social platforms are constantly being updated, Google in particular spends a lot of time crawling them. It’s a fact that pages linked to on Twitter are often indexed faster than if Google had to find that page on its own. Speeding up this process can be a godsend!

However, I think where social media can complement search most effectively is in its high levels of organic engagement. Link building in the past has been a relatively easy avenue to game. Search engines have cracked down on this to some extent, but those that have the resource can get the links, regardless of their quality.

Search engines have tried to sort out the quality from the quantity, but sometimes the site with the most links still reigns supreme. Yes, social platforms can be gamed as well, but it’s much more difficult and involves a lot of time and resource. This is why I predict (along with most of the industry!) that social signals will become a bonafide ranking factor in their own right. Some social signals do already contribute to rankings, but I expect we’ll see a more straight-forward correlation in the near future.

The search industry has made a lot of predictions that haven’t come true in the past, but I think it’s fair to say that the integration of search and social will affect us all in the future.

 

 

Google+… will it or won’t it?

Thursday, November 24th, 2011

It’s a topic of considerable debate… Google+: what will be its fate? When we look at the social media landscape in a couple of years’ time, who – if anyone – will reign supreme? There are plenty of opinions flying around, so the social media team at Bluepost decided to get round a table to see if we could gain some clarity on the issue.

On the plus side (no pun intended), the team liked the platform’s visual appeal and were impressed with its range of features. But the conversation very quickly turned to some of the challenges that Google+ faces, which may or may not be surmountable at this stage in the game…

 Google plus

So, Google+… who is it actually for?

Well, at first glance it seems the platform is for everyone. The branding is clean and non-offensive, repelling no one in particular. Group chat features such as Hangouts and Messenger have perhaps been designed with younger audiences in mind. The Ripples feature is a handy tool for brands and proactive influencers. And then of course there are Circles. But, could it be that the platform is trying too hard to be all things to all people? No doubt Google would like to mimic Facebook’s success, attracting users from all walks of life. Facebook didn’t start out that way, though. It took many years to evolve from a platform for US college students to a universally appealing hub. Perhaps Google+ has taken on too much too soon, and in trying to appeal to everyone, it’s actually appealing to no one in particular.

 

Circles – are they really all that?

When Google+ first launched back in June, it was the Circles feature that jumped out as new and exciting – as of course it was intended to. For a short time, it seemed as though this was what would make the platform different. Even when Facebook improved its own ‘lists’ function, Circles still seemed a lot cleaner and easier to manage. But… how many users really need the process to be made cleaner and easier right now? Personally, I can already achieve what I want with Facebook messages, Google chat and emails. So, are Circles really useful enough to encourage people to move all my friends and social media interactions from other platforms over to Google+? Asking around the team, the general answer seemed to be ‘no’.

 

What happens in a case of Goliath versus Goliath?

It is unfortunate that Google’s two most recent branded social media ventures met such sorry ends, despite their sophisticated features (Wave) and ease of access (Buzz). Perhaps that’s because the company didn’t quite understand the needs of its audience. Or perhaps people sensed Google was increasing its presence in the social space for a bigger piece of the pie, not for the love of it? Another theory is that people don’t really want a social platform from the search engine giant. That’s not what Google is for. It’s known for its complicated search algorithms, its effective PPC, and its intuitive email system. Despite its successes with certain acquisitions, such as YouTube, what the brand itself isn’t generally associated with are friendly, cohesive communities. Maybe Google believes that it is bound to attract success eventually. But in a battle between the likes of Facebook and Google – such as the one being seen at the moment – we’re being forced to choose between one Goliath and another. There’s no underdog for people to back here. So, perhaps Google would have been better off disassociating itself slightly – even if only symbolically – and launching Google+ under an entirely new brand.

 

And what’s the verdict…?

The above are just some of the angles we debated during our team chat – there’s plenty more to discuss. I can’t help thinking that at the moment much of this is academic, though. Whether we believe it has a future or not, Google+ is here right now. The platform will have an impact on search (it’s Google after all). And there are audiences on there who brands could benefit from talking too – regardless of whether the numbers have been rising or declining recently. So we’re not ready to write off Google+ just yet. Let’s see how the story unfolds. And if this platform does go the way of Wave and Buzz, no doubt more ‘hard-won’ lessons will have been learnt.

 

Do you think Google+ has a future? Let us know your thoughts below. Or join in our #BPDdebates on Twitter next Friday, 2nd December 2011, at 1pm: @bluepostdigital.

 

SearchLove 2011: The Right Tools for the Job

Monday, November 21st, 2011

Duncan Morris, CEO of Distilled, opened this year’s SearchLove conference with something of a disclaimer.  He warned us that actionable recommendations would be few and far between and that we were going to have to read between the lines during the two days of presentations if we wanted to find implementable outputs.  It sounded like we were in for two days of serious note taking!

As it turned out, identifying actions wasn’t as tricky as it first seemed.  There were two prominent themes that quickly emerged and dominated much of the conference: the future of social communities and the importance of great SEO tools.   In a number of presentations these themes overlapped and we were offered a whole raft of suggestions for social plugins, analytics and competitor monitoring tactics.  But the most exciting homework project wasn’t actually the application of any of these off-the-peg resources – it was the idea of adopting new DIY techniques.

Distilled’s Will Critchlow was the first to touch on this theme, evangelising about the value of robust, diverse and customised SEO toolkits.  In a presentation fitting as much for sysadmins as for SEOs, he suggested learning to cope without the middle man when it comes to analytics; for example, using server logs to establish Googlebot activity instead of relying on third party tools.

A handy toolkit

The right toolkit for the job - by RLHyde on Flickr

Wiep Knol kept up the pace on day two, urging SEOs to become more self-sufficient in their use of tools.  Stressing the importance of using competitor research to inform link building activity, Wiep introduced his own custom-made competition checking tool.  He pointed out that by having the freedom to set the specific parameters of his research tool, he is guaranteed meaningful data that perfectly fits his requirements.  An excellent example of effective customisation!

And he wasn’t the only one advocating the development of personalised tools.  Patrick Altoft reiterated the point later in the afternoon and emphasised the importance of using a proper developer in order to create a genuinely valuable piece of software.  He also offered a fascinating insight into the role bespoke software plays in his project management.  Using a team foundation server as a basic platform, he’s bolted on a variety of programmes that enable the smooth running of day-to-day agency work. He was in good company – throughout the course of the event, speaker after speaker espoused the virtues of project management software.

People are so important to successful SEO that sometimes the tools they use don’t get all the attention that they deserve, but the SearchLove speakers provided great examples of what you can achieve when you show your tools a bit of TLC.  So, while it wasn’t as tricky to deduce as Duncan’s introduction had me expecting, my take-away action from the conference wasn’t at all what I had been anticipating.  Now I’m spending a lot more time thinking about the technology that underpins our work, making sure it perfectly fits our requirements and generally paying our tools some well-deserved attention!

The Learnings of an SEO Newbie

Friday, November 4th, 2011

SearchLove Conference, 24-25 October, Congress Centre, London

SEO – three little letters, one huge industry. Six months ago I joined Bluepost Digital with (what I thought) was a basic    knowledge of SEO – it turns out it was the tip of an ever-changing and ever-challenging iceberg.  Emerging from a  publishing background as a Senior Writer, there were two rules I quickly learnt. 1) Google is the daddy and 2) Just when  you think you’ve worked it out, it sends out an update that, regardless of being named after a cute furry animal, can cause teams of adults to stamp their feet in frustration. I think you’ll agree with me when I say that Google certainly knows how to keep us on our toes.

However, after a few months into the world of SEO I realised that although updates can prove frustrating, I enjoy being part of an industry that is constantly evolving. (I do like a good challenge). With this in mind, my bosses decided to send myself and my colleague Bea to the SearchLove Conference last month to broaden my SEO knowledge and mix amongst like-minded SEO-ers.

When the conference commenced, I was somewhat flummoxed by the technical jargon and abbreviations circulating – until I remembered to put on my SEO hat. Any words that didn’t make sense post-hat I noted down on a ‘to Google’ list, alongside handy websites to investigate. My game plan was water-tight. The regular breaks in between presentations proved crucial as it was during these (complete with a brownie or two) where Bea and I could really get our heads around the tips, techniques and tools that were emerging – and how we can use them to propel our clients into 2012.

Power to the People

A recurring theme that I found particularly insightful, which I thought I’d share with you, was the importance of building a passionate community to propel your business to SEO and social media success.

Rand Fishkin’s opening presentation – Everything’s Easier with Fans ­– set the tone for the conference, with many speakers underlining the necessity of a loyal network of users. Fishkin passionately described how to leverage the power of a community to build a phenomenal inbound marketing machine.

Have a Little Patience

Building a community around your brand requires a lot of initial input, from research to time dedication. However this input is worth every second – once you’ve achieved your loyal community, your brand evangelists will be creating user-generated content and ultimately doing your job for you.

Never Feel Lonely

Don’t let your communities feel empty. A sense of density needs to be communicated to inspire people to interact.  Blogs are a great first step in starting a community – but make sure each blog post has at least two comments on it. Use your comments box to spark debate and invite responses – get your community communicating with your brand.

This discovery immediately got me thinking about our company blog. Whether it means starting early or working late – I intend to ensure regular posts go up, starting with this one. (Please feel free to comment…)

Game On

Richard Baxter’s Gamification presentation explored community-building techniques via a dose of healthy competition. Whether you’re looking for brand ambassadors or wish to gather data, users thrive in competitive environments and react well to incentives, which can range from earning points to receiving badges and discounts for interacting with your website. Reward your community and you’ll reap the benefits.

SearchLove was certainly a beneficial event to attend – not only have Bea and I refreshed and expanded our technical understanding, but we’ve been reassured in our dedication to think outside the box when it comes to SEO. As Tom Critchlow said in his talk on Big Business SEO – think visionary. And that’s exactly what we’re doing.

SearchLove Conference, 24-25 October, Congress Centre, London

SEO – three little letters, one huge industry. Six months ago I joined Bluepost Digital with (what I thought) was a basic knowledge of SEO – it turns out it was the tip of an ever-changing and ever-challenging iceberg. Emerging from a publishing background as a Senior Writer, there were two rules I quickly learnt. 1) Google is the daddy and 2) Just when you think you’ve worked it out, it sends out an update that, regardless of being named after a cute furry animal, can cause teams of adults to stamp their feet in frustration. I think you’ll agree with me when I say that Google certainly knows how to keep us on our toes.

However, after a few months into the world of SEO I realised that although updates can prove frustrating, I enjoy being part of an industry that is constantly evolving. (I do like a good challenge). With this in mind, my bosses decided to send myself and my colleague Bea to the SearchLove Conference last month to broaden my SEO knowledge and mix amongst like-minded SEO-ers.

When the conference commenced, I was somewhat flummoxed by the technical jargon and abbreviations circulating – until I remembered to put on my SEO hat. Any words that didn’t make sense post-hat I noted down on a ‘to Google’ list, alongside handy websites to investigate. My game plan was water-tight. The regular breaks in between presentations proved crucial as it was during these (complete with a brownie or two) where Bea and I could really get our heads around the tips, techniques and tools that were emerging – and how we can use them to propel our clients into 2012.

Power to the People

A recurring theme that I found particularly insightful, which I thought I’d share with you, was the importance of building a passionate community to propel your business to SEO and social media success.

Rand Fishkin’s opening presentation – Everything’s Easier with Fans ­– set the tone for the conference, with many speakers underlining the necessity of a loyal network of users. Fishkin passionately described how to leverage the power of a community to build a phenomenal inbound marketing machine.

Have a Little Patience

Building a community around your brand requires a lot of initial input, from research to time dedication. However this input is worth every second – once you’ve achieved your loyal community, your brand evangelists will be creating user-generated content and ultimately doing your job for you.

Never Feel Lonely

Don’t let your communities feel empty. A sense of density needs to be communicated to inspire people to interact. Blogs are a great first step in starting a community – but make sure each blog post has at least two comments on it. Use your comments box to spark debate and invite responses – get your community communicating with your brand.

This discovery immediately got me thinking about our company blog. Whether it means starting early or working late – I intend to ensure regular posts go up, starting with this one. (Please feel free to comment…)

Game On

Richard Baxter’s Gamification presentation explored community-building techniques via a dose of healthy competition. Whether you’re looking for brand ambassadors or wish to gather data, users thrive in competitive environments and react well to incentives, which can range from earning points to receiving badges and discounts for interacting with your website. Reward your community and you’ll reap the benefits.

SearchLove was certainly a beneficial event to attend – not only have Bea and I refreshed and expanded our technical understanding, but we’ve been reassured in our dedication to think outside the box when it comes to SEO. As Tom Critchlow said in his talk on Big Business SEO – think visionary. And that’s exactly what we’re doing.

 

 

F8: Facebook announces ‘Timeline’ and ‘Open Graph’

Friday, September 23rd, 2011

As expected, Facebook announced some significant changes to its social platform at the annual F8 conference in California yesterday. The most notable of these is the ‘timeline’ which documents your most important photos, updates and interactions into a single Facebook page of memories. This is what it’s going to look like when it’s rolled out over the next few weeks:

(more…)

A day of fun, freebies and social media at Regent Tweet

Monday, July 4th, 2011

On Saturday 25th June , three of the Bluepost Digital team embarked on a day of shopping and social media fun courtesy of Regent Tweet, a digital experimental event to promote Regent Street as a shopping destination and to help social media influencers and bloggers network in an innovative environment.

regent tweet goodies from the day

The event, run by the London Girl Geeks and Sister PR was an opportunity for the Regent Street shops to come face to face with bloggers and social media influencers and to get the #RegentTweet hash tag trending in London! (Which it did… good work girls!)

The event was well organised, great fun and one of the most innovative digital events I’ve attended. There was plenty to keep attendees busy, from shop-hopping to grabbing great deals, discounts and freebies, to a great talk by Olivia Solon of Wired magazine. (her slides are available here).

We’re very much looking forward to next year’s event and if it sounds like something that’s right up your street, check out the London Girl Geek website for more info.

Newsflash – Google Plus, a Facebook Rival?

Thursday, June 30th, 2011

Check it out for yourselves https://plus.google.com/

Google made it public at the beginning of the week that they are in the process of launching their very own social network… It is currently in limited trial and has already exceeded current capacity for new sign-ups.

There is already some buzz going on that it’s looking VERY similar to Facebook and I can’t say I disagree!

http://tcrn.ch/iXwiXo and XKCD’s cartoon about Google Plus is being widely shared http://bit.ly/mqC6ad

 

Pinterest: Taking photo sharing to the next level…

Thursday, June 23rd, 2011

It’s rare that I get instantly excited about a new social media channel. Facebook, although useful, didn’t capture my imagination for a long while and I only signed up initially because my friends were nagging me to. With Twitter, like most people, I spent a lot of time trying to come up with witty and insightful snippits from my day to tweet about, before I realised a few months down the line that the micro-blogging service had more to offer. However, my latest social discovery has instantly sparked my imagination: Pinterest.

Jen Smith of Bluepost Digital's Pinterest boards
(more…)

Musings on Social Selling…

Friday, June 3rd, 2011

With the rapid growth of social media and ever increasing amount of users, posts and tweets etc, comes the inevitable question of how companies utilising these channels will monetise these assets in the same way they do with Google?

The most successful advertising channels of the past have been based around selling brands the audience, yet it seems they didn’t anticipate the instant feedback that social media employs.  Whilst stories abound about special edition Ketchup sales it’s clear that we are still in the early days – Heinz are unlikely to renegotiate contracts with Tesco just yet.

It’s worth asking how users will respond to being ‘sold’ as an audience or sold to directly by the more aggressive brands in this space. Perhaps the consumer of today will accept that brands are a big part of the social space and allow them in, under certain terms.  It then becomes a question of better understanding the buying signals that consumers’ display and learning how to be pro-active in capturing their attention and sales.

So – what role can social media play in the buying process?

It’s clear that reviews of products, particularly big ticket items, are more important to online users these days – just take Tripadvisor for example.  However, would a person buy directly from a review site even if it had a great forum or blog used by millions?  Moneysavingexpert.com is one such example, but would consumers buy?  I don’t think so.

Then there are the current darlings, Groupon and others such as Crowdity.  These sites have identified that consumers are looking for massive discounts and this enables brands to quickly tap into huge markets for discounted product.  It’s too early to say what impact this type of group buying will have on brands in regards to second purchase actions etc, but it’s already proven to be a cash generator.

Will social platforms form part of the buying process? Consumers are spending enough time on the social sites and brands are increasingly active.  At Bluepost we’re integrating points based incentive programmes on behalf of clients on Facebook in the hope of driving more sales through this channel. It has been identified that there is a high level of consumer interaction on Facebook, particularly across industries such as travel where there is often a significant online research phase, and it makes sense to take advantage of this opportunity.

Another question clients ask is: should the aim be to bring social conversations nearer to their brand – i.e. onsite?  Why depend on the social hubs and review sites for interaction? Wouldn’t it be better to start building interaction into the client website so that your customers are incentivised to come back to you, to comment and share as well as buy?

I would argue that social selling is not a one size fits all.  A combined solution is arguably the best route to ensure that brands are testing and refining their approaches through knowledge and customer feedback.  The beauty of digital is that it allows brands to interact directly with consumers and it’s even more apparent that social media is an environment where brands need to react to their customers needs and desires rather than telling them what they should need or desire.

 

London Blog Club: April Bloggers Challenge

Thursday, April 21st, 2011

Emily and I spent an enjoyable evening with the London Blog Club on Tuesday at their very first bloggers’ challenge. Hosted at the Blueposts Pub on Newman Street in London (not THE Bluepost pub unfortunately) this club meets once a month to inspire and discuss all elements of blogging.

Six speakers were challenged to share personal insights with the club within 5 minutes, whilst the audience voted on which of the speakers were the most inspirational, most educational, most creative, the social media all star and if none of these categories fitted, we could make up our own!

I won’t go through the speakers one by one, as Abul Hussain of Adonis Demon rounds it up perfectly in his latest blog post. What I will share with you is some of the top tips from the evening:

• If you want your blog to have good SEO potential, make sure you have your own domain URL and don’t rely on those provided by sites such as WordPress
• Use the hashtag #TWIP to find and tweet great Twitter tips
• Gain free support and advice when starting out from www.3cscommunity.com
• If you’re stuck for creative inspiration or suffering from writer’s block, Julia Cameron’s The Artists Way comes highly recommended
• If motivation to post frequently is lacking, try out the WordPress Daily Challenge, or the weekly one if you’re time-poor
• Use your blog to answer questions; these posts will have longevity and are useful to new and existing readers
• Don’t be afraid to spark a discussion on Twitter – it can lead to a blog post which will invariably entice tweeters to come and debate it further

Thanks be to all the speakers: @proactivepaul, @claireboyles, @cancerIFA, @TheOyeTimes, @JuHasan and @HelenTonetti and of course thanks to @eBuzzingUK for sponsoring the event and for the free drinks! Here’s to next month’s meet up…